7 August 2008
Inspection Report Published
[Click here for a text copy of full press release]
The Scottish Housing Regulator today published its inspection report on Tenants First Housing Co-operative. The purpose of the inspection was to provide an independent external assessment on the effectiveness of its housing services.
The Regulator has awarded the Cooperative a ‘Good - B’ rating for its overall performance.
We are always striving to improve our performance and it is gratifying that Tenants First is viewed as an innovative organisation..
Martin van der Lee
Chairperson, Tenants First
Michael Cameron, head of inspection at The Scottish Housing Regulator, said:
“ Our inspectors found that Tenants First Housing Co-operative understands many of its strengths and weaknesses, and is committed to improving services for tenants.
“It has demonstrated strengths in a number of areas, particularly allocating its properties to people in housing need, letting empty homes quickly, dealing effectively with rent arrears and maintaining its properties.
“The Co-operative is aware that it needs to continue to improve its management of gas safety, fully implement its recent development of a robust risk management structure and address its falling committee of management membership."
The co-operative’s chairperson, Martin van der Lee, said:
“The inspection has been a useful and positive exercise for Tenants First, confirming our strengths and shortcomings. The report acknowledges that the co-operative has a high level of self awareness including areas of weakness.
We are always striving to improve our performance and it is gratifying that Tenants First is viewed as an innovative organisation with several areas described as excellent and with exemplars of positive practice.”
