Feedback area - Tenants First Housing Co-operative


	Feedback
	...Britains largest fully mutual Housing Co-operative

Tenants First welcome feedback especially from our members, applicants and anyone else with an interest in housing and their community. This section allows you to give your views suggestions and comments by completing the form below. We will also ask for your opinion on certain areas of work we are about to undertake and will also publish results of consultation and feedback.

Publications

Newsletters and Annual Reports

Minutes

In the interests of openness your Committee of Management has agreed to publish abridged minutes of their regular meetings which take place approximately 8 times a year. These are available in downloadable PDF format.

We hope you will find that this helps keep you informed about the business of

	Committee of Management - 23 Nov 2009
	Committee of Management - 12 Oct 2009
	Committee of Management - 14 Sep 2009
	Committee of Management - 3 Aug 2009
	Committee of Management - 1 Jun 2009
	Committee of Management - 27 Apr 2009
	Committee of Management - 17 Mar 2009
	Committee of Management - 26 Jan 2009
	Committee of Management - 15 Dec 2008
	Committee of Management - 11 Nov 2008
	Committee of Management - 29 Sep 2008
	Committee of Management - 28 Jul 2008
	Committee of Management - 9 Jun 2008

Draft Policies

	Outcome of consultation - Restricted Contact Policy
	Outcome of consultation - Anti Social Behaviour And Harassment Policy Review
	Outcome of consultation - Housing Management Customer Feedback Strategy
	Outcome of consultation - Rent Arrears Policy
	Outcome of consultation - Abandonment Policy
	Outcome of consultation - Housing Management Service Standards Charter
	Outcome of consultation - Rent Policy
	Outcome of consultation - Review of Membership Policy, Void Policy, Management of Credit Balances Policy

Major Repair Contracts

	External Fans - Arbroath (2006-07)
	Kitchens - Sheddocksley, Aberdeen & Balmedie (2006-07)
	External Doors - Sheddocksley, Aberdeen (2004)
	Boiler replacement - Garthdee, Aberdeen & Peterhead (2003-04)

Feedback Form

Please use the form on this page to tell us your ideas for improving our customer service, or anything else that comes to mind.

Category:

Suggestion:

Your details:

Name:
Phone:	or

E-mail:

Please note that all personal details submitted will only be used for the purposes of your query or suggestion and will held in the strictest confidence.

By submitting this form you are agreeing that the co-operative may hold your personal details for the purposes above under the Data Protection Act 1998.