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This
section
gives information
about the Co-operative’s Annual Gas Appliance servicing programme. Full
details can be obtained from our offices in
Aberdeen
and Peterhead. You may also find some useful information in our Property
Management area of our Policies section.
Questions
& Answers |
|
Q
Why is my heating serviced? |
|
A
For your safety. The Co-operative is legally required to ensure
that fixed gas appliances in members homes are serviced every year. This
ensures that they are safe and operate efficiently. |
|
Q
Does this include my cooker? |
|
A
No. This is your own appliance and your responsibility. |
|
Q
When will it done? |
|
A
The contractor will contact you to give you a proposed date when
it should be done. If this date does not suit you, you should contact
then to arrange an alternative date. |
|
Q
How long will it take? |
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A
Usually less than an hour. |
|
Q
What happens if I don’t get it done? |
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A
We insist that it is done. It is a requirement of your tenancy.
Ultimately we will force entry to your home to carry out the work, and
charge you for the works involved. This could be ~£150 for replacement
locks. |
|
Q
It is only 10 months since it was last serviced, and the contractor
wants to come back. Why? |
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A
We schedule the service at ~10 months, this is to ensure that all
properties are serviced before the 12 months deadline.
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