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Arbraoth Fans 06-07  

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Arbroath Extract Fan Contract 2006/7

The above contract involved the installation of 50 Low Voltage Fans in the bathrooms of our properties in Arbroath.

Xpelair LV 100T low voltage extract fan was chosen for because of their reputation efficiency and safety. The fans were ceiling mounted to limit internal disruption and the flue/roof vent was fitted externally to reduce the access required to each property.

The works were tendered to contractors in the Arbroath area and a local contractor, Neil Payton Ltd was awarded the contract at £8500 plus VAT.

The contract commenced on the 12th March 2007 and was effectively completed over a four week period. There was no overspend and the contract final account was as the agreed tender price.

A satisfaction survey was carried out following at the end of the works. The results are detailed below. Overall our members were happy with the outcome, although some were unhappy with the Contractor who tended to carry out some of the external works without informing the members.

Satisfaction Survey Results:

Info provided by TF before contract

Very Satisfied

60%

90%

Satisfied

30%

Not Sure

10%

10%

Dissatisfied

0%

0%

Very Dissatisfied

0%

Info provided by contractor before contract started

Very Satisfied

30%

60%

Satisfied

30%

Not Sure

10%

10%

Dissatisfied

20%

30%

Very Dissatisfied

10%

Quality of workmanship

Very Satisfied

56%

89%

Satisfied

33%

Not Sure

0%

0%

Dissatisfied

0%

11%

Very Dissatisfied

11%

& friendliness during contract

Very Satisfied

43%

71%

Satisfied

28%

Not Sure

0%

0%

Dissatisfied

29%

29%

Very Dissatisfied

0%

Info provided by contractor during contract

Very Satisfied

40%

60%

Satisfied

20%

Not Sure

0%

0%

Dissatisfied

20%

40%

Very Dissatisfied

20%

Info & assistance provided by TF during contract

Very Satisfied

40%

70%

Satisfied

30%

Not Sure

10%

10%

Dissatisfied

10%

20%

Very Dissatisfied

10%

Progress of contract once work had started

Very Satisfied

50%

70%

Satisfied

20%

Not Sure

30%

30%

Dissatisfied

0%

0%

Very Dissatisfied

0%

Overall satisfaction with the finished work

Very Satisfied

50%

80%

Satisfied

30%

Not Sure

20%

20%

Dissatisfied

0%

0%

Very Dissatisfied

0%

Total No. of Replies

10

Total No. within Contract

50

 

 

 
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Last modified: 10 April, 2008 .
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